David Mann
Principal, David Mann Lean Consulting, Michigan, USA

ISBN: 978-1-4398-1141-2, November 2010, 316 pp., Soft Cover

"The new insights included in this second edition of Creating a Lean Culture affirm our examiners recommendations in 2006 to recognize this original work with the Research and Professional Publication Award."
- Robert D. Miller, Executive Director, The Shingo Prize for Operational Excellence

Now updated to include non-factory environments, the new edition of David Mann's International Bestseller:

• Explains how to implement Lean management in discrete manufacturing, office, healthcare, and process manufacturing environments
• Demonstrates the difference between measuring improvement through results and through processes
• Includes two versions of the Lean management assessment (available online) one for manufacturing and one for administrative, technical, and professional settings