Getting to Standard Work in Healthcare
Using TWI to Create a Foundation for Quality Care
Patrick Graupp andMartha Purrier
ISBN: 978-1-4398-7850-7, April 2012, c. 300 pp., Soft Cover
Addressing the challenges involved with achieving standard work in healthcare, this
book describes the Training Within Industry (TWI) Job Instruction method. This tool
has been used by Toyota and other Japanese companies in creating a strong foundation
for standardization in their production practice. The text places this methodology
squarely within the healthcare paradigm. Using examples, case studies, and
terminology that all healthcare practitioners can understand, the authors show how
this method can make all the difference in the delivery of quality healthcare while
serving as a foundation for successful Lean practice in healthcare.