Leveraging Lean in Healthcare
Transforming Your Enterprise into a High Quality Patient Care
Delivery System
Charles Protzman, George Mayzell, MD, and Joyce Kerpchar, PA-C
ISBN: 978-1-4398-1385-0, December 2010, 402 pp., Soft Cover
Expanding on the concepts and tools of Lean hospitals and coupling these ideas
with the principles of sigma six, this book presents a how-to guide to true efficiency
in hospitals. Beginning with an overview and description of Lean tools, it demonstrates
Lean implementation at every level of a hospital including the ED, OR,
Radiology, and Cath Lab. The authors discuss traditional methods, typical problems,
and a value stream map for each area and provide actionable blueprints, case
studies, and lessons learned to facilitate the duplication of Lean improvements.