Metrics-Based Process Mapping
An Excel-Based Solution
Karen Martin
Karen Martin & Associates, San Diego, CA, USA
Mike Osterling
Osterling Consulting, La Mesa, California, USA
ISBN: 978-1-56327-380-3, August 2008, Soft Cover
Metrics-based process mapping is a complementary, not a replacement tool, for
value stream mapping. Creating a metrics-based process map is often a necessary
step in documenting the details behind the value stream map and discovering the
root cause of waste within specific value stream mapping process blocks. Metrics-
Based Process Mapping: An Excel-Based Solution provides a unique approach
to value stream mapping. It introduces the essentials of value stream mapping and
offers access to an electronic tool that can help readers improve their value stream maps.