What Works for GE May Not Work for You
Using Human Systems Dynamics to Build a Culture of Process
Improvement
Lawrence Solow
3-D Change, Inc., Westampton, New Jersey, USA
Brenda Fake
O-2 Optimizing Organizations, San Diego, California, USA
ISBN: 978-1-4398-2599-0, 2010, 206 pp.
"Want to increase your success rate on process improvement? Read this book and
incorporate its ideas into your approach."
-Warren Wilhelm, President, Global Consulting Alliance
Focusing on Lean, Six Sigma, and Human Systems Dynamics, this guide provides
powerful tools for managing and sustaining process improvement in today's complex non-linear environments.
With more than 50 combined years of change management and process improvement consulting
experience, the authors offer valuable practical insights for creating dynamic organizational change.