The Psychology of Lean Improvements
Why Organizations Must Overcome Resistance and Change the
Culture
Chris A. Ortiz
Kaizen Assembly, Inc., Bellingham, WA
ISBN: 978-1-4398-7879-8, March 2012, c. 150 pp.
The inherent fear and reluctance of many companies to embark on a Lean journey
can be self-destructive. This book explores the psychology behind why so many
companies avoid Lean and hold on to inefficient processes. Drawing on personal
experience, the author describes why and how businesses cling to the eight deadly
wastes and why they continue to find ways to place improvement on the back
burner. Whether it's poor leadership, the inability to change, or pure ego, the text
explores the perplexing commitment to inefficiency.